LEGAL INFORMATION

General Counsel/Head Office

RACK ALLEY LLC
1663 Sawtelle Blvd
Suite 240
Los Angeles, CA 90025
(888) 506-2568

Service Level Agreements

Because availability is critical, our SLA is designed to protect customers against unscheduled outages. The SLA provides unsurpassed levels of availability with penalties for failure to comply. Our Master SLA requires a signature during the sign up process.

Master Service Agreement

Acceptable Use Policy

The AUP defines acceptable use of the Rackspace services.

Acceptable Use Policy

Privacy Statement

Rackspace has created this privacy statement that sets forth our information gathering, data security and dissemination practices.

Privacy Statement

Service Level Exhibit

Receive information on RackAlleys Service Levels

Service Level Exhibit

IPV4 Justification Form

Receive information on RackAlleys IPV4 Justification and ARIN guidelines.

IPV4 Justification Form


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CONTACT US

RackAlley.com Office
1663 Sawtelle Blvd #240
Los Angeles, CA 90025

RackAlley.com Datacenter
One Wilshire Building
624 S Grand Avenue
Los Angeles, CA 90017

Phone Number:
1-888-506-2568